RESERVATIONS TOOLS
As part of Hilton Worldwide, the Hilton Waikoloa Village offers an array of convenient, simple, and easy to use Reservations and Housing tools. Below are helpful descriptions, links, and instructions on using these proprietary tools; as always, feel free to ask your Hilton Waikoloa Village Sales Manager or Events Manager for assistance and/or more information!
GROUP RESERVATION TOOLS
Guest List Manager
Instant online access to your group reservation details and guest room information through your Hilton HHonors® or Fast Reservations profile – visit Groups and Meetings page on HiltonWaikoloaVillage.com and select the "Guest List Manager" link.
- – View guest rooms booked for your event
- – Reserve rooms on behalf of your guests
- – Effectively manage your room blocks
Personalized Online Group Page
A personalized web page for your attendees to book reservations directly online
- – Customize with your program
- – Customize with your logo
Interfaces with Guest List Manager, Hilton Waikoloa Village’s proprietary tool provides you with 24/7 access to manage your block.
Group Code Reservations
Your attendees can make, change or cancel reservations directly from their PC.
- – Accurate and timely reservations
- – Easy for the meeting professional
Interfaces with Guest List Manager, Hilton Waikoloa Village’s proprietary tool provides you with 24/7 access to manage your block.
RAPID! – Reservations Automated Processing Input and Delivery System
Flawless and expedited reservation processing straight from your rooming list into our system.
- – Accurate and efficient reservations
- – Added security with credit card encryption built in
- – Eliminates dual entry process
Interfaces with Guest List Manager, Hilton Waikoloa Village’s proprietary tool provides you with 24/7 access to manage your block.
G.R.I.P. — Group Reservations Identification Program
The ability to locate all attendees booked outside of the block at Hilton Waikoloa Village.
- – Accurate and detailed identification of attendee booking behavior
- – Ability to encourage attendees booking outside the block to rebook under the group code
- – Accurate credit for history, comps and in some instances toward attrition
Interfaces with Guest List Manager, Hilton Waikoloa Village’s proprietary tool provides you with 24/7 access to manage your block.
Post-Event Service Commitment
Timely billing and post-event reporting to help you make future business decisions
- – Master account delivered in 5 business days
- – Event manager approves accuracy before you receive invoice
- – Event manager approves accuracy before you receive invoice
Website
Both the Hilton.com brand website and the website for the Hilton Waikoloa Village provide easy links for your guests and attendees to make their own reservations. If you’ve secured a room block, simply attach the link(s) to your email or website to allow individuals to make their own Group Code Reservations. It’s easy, fast and simple!
Hilton.com: www.hilton.com
Hilton Waikoloa Village: www1.hilton.com
Telephone Numbers
Share our toll free number with your guests and attendees so that they can call and make their own reservations. If you’ve secured a group room block, simply include your group’s code to allow individuals to make their own Group Code Reservations.
1-808-886-1234
1-800-HILTONS